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Shipping Policy for DriftSpin

Last updated: 29/03/2026

At DriftSpin, we are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below to understand how we handle processing, delivery, and related matters.

1. Order Processing

• All orders are processed within 2 - 3 business days (excluding weekends and holidays).
• You will receive an order confirmation email after placing your order and another notification once your order has been shipped.
• During periods of high demand (e.g., holidays or promotions), processing times may be slightly longer.

2. Shipping Rates and Delivery Estimates

• Our standard shipping is completely free.
• Once processed, delivery may take 6 - 9 business days.

Please note that these are estimates. Delivery times may vary depending on the carrier, customs, and local postal services.

3. Shipment Confirmation and Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking number(s).
• Tracking information may take up to 24–48 hours to update after dispatch.

4. Customs, Duties, and Taxes

DriftSpin is not responsible for any taxes or duties applied to your order. All fees imposed during or after shipping (tariffs, taxes, customs duties, etc.) are the responsibility of the customer.

5. Delays and Lost Packages

• While we work with reliable carriers, DriftSpin cannot be held responsible for delays caused by external factors (weather, customs, courier strikes, etc.).
• If your package appears lost or delayed beyond a reasonable time, please contact us at driftspin@use.startmail.com and we will investigate with the carrier.

6. Shipping Restrictions

• We do not ship to P.O. boxes, APO/FPO/DPO addresses (if applicable).

7. Incorrect Address Disclaimer

It is the buyer’s responsibility to ensure that the shipping address entered at checkout is correct. If an incorrect address is provided, DriftSpin is not responsible for packages delivered to the wrong address.

8. Returns and Exchanges Related to Shipping

For more information on returns, please refer to our Return and Refund Policy. Shipping costs are generally non-refundable unless due to our error.

9. Contact Us

For any questions regarding shipping or your order status, please contact us:

📧 Email: driftspin@use.startmail.com